Privacy Policy & Data Protection Notice

Sena Study Abroad A Sister Concern of Sena Kalyan Sangstha (Business Division 7)

1. Overview & Commitment to Security

At Sena Study Abroad, we hold trust, discipline, and security as our highest institutional values. As an affiliate of Sena Kalyan Overseas Employment Services Ltd (SKOESL – RL 1453), we recognize that your personal information is your most critical asset. We are committed to protecting the data of our students, parents, and staff with military-grade precision and confidentiality.

This Privacy Policy explains how we act as a “Data Controller” to collect, use, share, and protect your personal information when you use our services for university admissions, visa processing, career counseling, and travel support. By engaging with Sena Study Abroad, you consent to the disciplined management of your data as outlined in this document.

2. What Constitutes Personal Data?

Personal data refers to any information that can identify you as an individual. This includes, but is not limited to, your name, contact details, passport information, academic transcripts, financial records, and medical history. It does not include anonymized data where your identity has been permanently removed.

3. Our Data Protection Principles

We comply with international data protection standards. Any information we hold about you will be:

  • Lawfully Processed: Used fairly, legally, and transparently.
  • Purpose-Specific: Collected strictly for the valid purposes of global university admission and visa compliance, and nothing else.
  • Accurate: Maintained with precision and updated as your academic or financial status changes.
  • Securely Retained: Kept only as long as legally and operationally necessary, protected against unauthorized access or loss.

4. How and Why We Use Your Data

We will only process your data when legally permitted, primarily under the following circumstances:

A. Enquiries & Career Counseling: When you request a profile assessment or information regarding studying in destinations like the UK, Canada, Australia, Malta, Cyprus, Malaysia, Japan, China, Ireland, or Germany, we use your contact details and basic academic background to fulfill your request and provide accurate counseling.

B. University Applications & Visa Processing: To process your applications to global institutions and High Commissions, we must collect comprehensive data, including:

  • Identity & Demographics: Name, date of birth, gender, nationality, and passport details.
  • Academic & Professional History: Transcripts, certificates, English proficiency scores, SOPs, CVs, and employment records.
  • Immigration Status: Previous visa history, travel records, and potential criminal conviction disclosures (as required by international immigration laws).
  • Financial Solvency: Bank statements, sponsor affidavits, tax returns, and asset valuations necessary for compliance audits and visa applications.

C. Student Welfare & Accommodation: During your transition abroad, we may collect sensitive data, including health information or emergency contact details, to arrange appropriate accommodation, travel insurance, or special academic adjustments. This is processed to protect your vital interests.

D. Internal Compliance & Audit: As an institution prioritizing legal compliance, we use your data internally to audit our own processes, ensuring zero-fraud tolerance and maintaining the high success rates of our visa applications.

5. Sharing Your Personal Data

We do not sell your data. We only share your information with authorized third parties when it is necessary to secure your university placement or visa:

  • University Partners: Admissions departments across our partner network in Europe, North America, Asia, and Oceania.
  • Embassies & High Commissions: Immigration authorities for the purpose of securing your student visa.
  • Sena Kalyan Affiliates: Other entities within the Sena Kalyan Sangstha group (such as SKOESL) for administrative oversight, compliance auditing, and organizational reporting.
  • Service Providers: Trusted partners assisting with secure document handling, flight bookings, or accommodation setups.
  • Parents & Guardians: If you are under 18, or if your parents are acting as your financial sponsors, we may share application progress with them.

6. International Data Transfers

Because international education is a global endeavor, applying to universities requires us to transfer your personal data outside of Bangladesh to your chosen destination (e.g., the UK, Canada, Australia, Germany, Japan). We ensure these transfers are conducted through secure, institutional channels mandated by our university partners and international law.

7. Data Security Measures

We have implemented robust physical and digital security protocols within our Sena Kalyan Sangstha infrastructure to prevent accidental loss, unauthorized access, or alteration of your file. Access to your personal and financial documents is strictly limited to expert counselors and compliance officers who have a legitimate business need to process your file under a strict duty of confidentiality.

8. Storage and Retention

Your personal data is retained only for the duration required to complete your academic placement, secure your visa, and satisfy any legal, accounting, or government reporting requirements. Once the retention period expires, your physical documents are returned securely to you, and digital copies are either permanently deleted or safely anonymized.

9. Your Rights as a Data Subject

Under applicable laws, you hold the right to:

  • Request Access: Obtain a copy of the personal data we hold about you.
  • Request Correction: Update any incomplete or inaccurate information in your file.
  • Request Erasure: Ask us to delete your data when there is no longer a valid reason for us to process it (subject to ongoing visa/legal obligations).
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time, though this may halt your ongoing university or visa applications.

10. Contact Our Data Protection Office

If you have any questions regarding this Privacy Policy, require access to your data, or need to update your information, please contact our management team:

Major Mehedi Hasan, retd
Deputy General Manager (DGM) / Data Protection Officer
SKS Tower (Level-5), 7th VIP Road, Mohakhali, Dhaka-1206, Bangladesh.
Email: info@senastudyabroad.com
Mobile: 01769056374

Note: Sena Study Abroad reserves the right to update this Privacy Policy to reflect changes in international immigration laws or institutional policies. Significant updates will be communicated directly to active students.